Shipping Policy
At LuxTress, we are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
Shipping Time
- Standard Shipping: 5–10 business days (depending on your location).
- Delivery times may vary during holidays or high-demand periods.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
Please note: We do not offer free shipping at this time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.
Delayed or Lost Packages
While we work with trusted shipping partners, delivery delays may occasionally occur due to weather, customs, or carrier issues. If your package has not arrived within the estimated timeframe, please contact our support team for assistance.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.